共御疫情 | 深信服为“武汉市长专线”全程保驾护航

“武汉市长专线”业务是武汉市政府推出的“便民服务系统”,是武汉市委、市政府关注民生、倾听民意的平台,帮助百姓解决生活、生产中所遇到的困难和问题。在此次新冠疫情期间,“武汉市长专线”还向公众提供了在线问诊、智能疫情助理等抗疫专属服务,日均专线服务次数从5000次激增至10000次以上。

目前,“武汉市长专线”部署于电信天翼云上,作为电信天翼云的重要合作伙伴,深信服携手天翼云为“武汉市长专线”业务提供了可靠、稳定的vSSL VPN服务,帮助“武汉市长专线”坐席人员快速、安全接入“武汉市长专线”业务系统,全力驰援抗击疫情第一线。

疫情当前,四大问题

面对疫情,“武汉市长专线”为更好地向公众提供专线服务,做好疫情防控阻击战,急需解决四大问题:

坐席人员通过互联网远程接入“武汉市长专线”平台,访问过程中存在身份、数据、权限、审计等多方面的安全风险。

疫情期间,坐席人员居家办公时可能通过PC、Pad、手机等多种终端接入“武汉市长专线”平台,在考虑平台安全访问的同时,需考虑终端兼容性问题。

疫情期间,坐席人员可能通过个人PC远程接入“武汉市长专线”平台,因此平台安全域会延伸至坐席人员个人PC。虽然平台侧有较完善的防护体系,但接入到平台的个人PC普遍安全防御水平较低,为平台带来了安全风险。

 “武汉市长专线”作为疫情期间公众生命保障线,其稳定性和可靠性直接关系着疫情防护工作,因此需要确保平台可以稳定可靠提供服务。

解决方案,全程蓄力

深信服通过天翼云平台向“武汉市长专线”提供了两套vSSL VPN服务授权。为确保平台稳定可靠运行,将坐席人员的账号分为两个群组,正常情况下,两组坐席人员分别通过两套vSSL VPN登录“武汉市长专线”平台。假如其中一套vSSL VPN出现故障,可由另一台正常工作的vSSL VPN同时为两个群组提供服务。

六大优势,全力保障

1.快速上线

通过虚拟化组件方式,无需到现场便可轻松完成远程安全接入平台的部署和调试,快速满足特殊时期突增的远程办公需求。

2.轻量建设

深信服vSSL VPN方案建设成本低,整体方案简洁,无需额外硬件设备,也无需复杂的资源规划。

3.广泛兼容

vSSL VPN可以兼容主流的终端、操作系统、浏览器,为用户提供更大的便利性。

4.弹性拓展

可快速、灵活弹性地增加虚拟化资源,避免发生因接入平台人数激增所带来的问题 。

5.端到端安全

通过用户身份识别、数据权限管控、终端安全检查、数据传输加密、应用访问审计等策略构建端到端安全体系,确保业务接入安全。

6.品牌实力

深信服VPN入选Gartner SSL VPN魔力象限,自2008年起连续11年国内市场占有率蝉联第一(数据来源于IDC)。

深信服vSSL VPN解决方案携手天翼云平台为“武汉市长专线”全程保驾护航,保障专线稳定可靠。深信服作为专注于企业级安全、云计算和基础架构的产品和服务供应商,定将全力携手运营商用户,在疫情期间以服务为“号角”、技术为“利刃”,与业界同行共御疫情,构筑防疫“网络堡垒”!

"Wuhan mayor's special line" is a "convenient service system" launched by Wuhan municipal government. It is a platform for Wuhan municipal Party committee and municipal government to pay attention to people's livelihood and listen to people's opinions, and help people solve the difficulties and problems encountered in life and production. During the period of the new epidemic, "Wuhan mayor's special line" also provided the public with exclusive anti epidemic services such as online consultation and intelligent epidemic assistant. The number of daily special line services increased from 5000 to more than 10000.

At present, "Wuhan mayor's special line" is deployed on Telecom Tianyi cloud. As an important partner of Telecom Tianyi cloud, Tianyi cloud is convinced to provide reliable and stable vssl VPN service for the business of "Wuhan mayor's special line", help the staff of "Wuhan mayor's special line" to access the business system of "Wuhan mayor's special line" quickly and safely, and spare no effort to rescue the front line of the epidemic.

Four major problems in the current epidemic situation

In the face of the epidemic, "Wuhan mayor's special line" urgently needs to solve four major problems in order to better provide special line services to the public and do a good job in the prevention and control of the epidemic

Through Internet remote access to the "Wuhan mayor's special line" platform, there are many security risks in the access process, such as identity, data, authority, audit and so on.

During the epidemic period, the attendants may access the "Wuhan mayor's special line" platform through PC, pad, mobile phone and other terminals when they work at home. While considering the security access of the platform, the compatibility of the terminals should be considered.

During the epidemic, the staff members may remotely access the platform of "Wuhan mayor's special line" through personal PC, so the platform security domain will extend to the personal PC of the staff members. Although the platform side has a relatively complete protection system, the general level of personal PC security defense connected to the platform is low, which brings security risks to the platform.

As the public life support line during the epidemic, the stability and reliability of "Wuhan mayor special line" is directly related to the epidemic prevention work, so it is necessary to ensure that the platform can provide stable and reliable services.

Solution, all the way

We are convinced that we have provided two sets of vssl VPN service authorization to "Wuhan mayor special line" through Tianyi cloud platform. In order to ensure the stable and reliable operation of the platform, the accounts of the seats are divided into two groups. Normally, the seats of the two groups log in to the "Wuhan mayor's special line" platform through two sets of vssl VPN. In case of failure of one set of vssl VPN, another working vssl VPN can provide services for two groups at the same time.

Six advantages, fully guaranteed

1. Fast online

Through the way of virtualized components, the deployment and debugging of the remote security access platform can be easily completed without going to the site, which can quickly meet the sudden increase of remote office needs in a special period.

2. Light construction

We are convinced that the construction cost of the vssl VPN scheme is low, the overall scheme is simple, no additional hardware equipment is required, and no complex resource planning is required.

3. Wide compatibility

Vssl VPN can be compatible with mainstream terminals, operating systems, browsers, and provide greater convenience for users.

4. Flexible development

It can quickly and flexibly increase the virtualization resources, and avoid the problems caused by the surge of the number of people accessing the platform.

5. End to end security

The end-to-end security system is constructed by user identification, data authority control, terminal security inspection, data transmission encryption, application access audit and other strategies to ensure the security of business access.

6. Brand strength

Shenxin VPN was selected into Gartner SSL VPN Magic Quadrant, and its domestic market share has been the first for 11 consecutive years since 2008 (data source: IDC).

We are convinced that the vssl VPN solution and Tianyi cloud platform will escort the "Wuhan mayor's special line" in the whole process to ensure the stability and reliability of the special line. As a product and service provider focusing on enterprise level security, cloud computing and infrastructure, Suncom will work with operators' users to take service as the "horn" and technology as the "blade" during the epidemic, jointly resist the epidemic with peers in the industry, and build a "network fortress" for epidemic prevention!

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